How do you ship, how long will it take, and how much?
All orders are sent the next US business day as long as you supplied the correct information and did not supply a PO box # for the shipping address. All customers will receive an email tracking of their order which is sent from the UPS automated e-mail (Quantumview) once the package is picked up by UPS (this e-mail ends up in most customers junk mail folders due to mail filtering). Normal shipping for any order 1 to 10 lbs. in the US by UPS takes 3-7 days and the flat fee charged is $15.00, you may upgrade to 2 day shipping for $30.00 or 1 day UPS for $40.00 for orders in the USA or Canada. You will see the shipping charge come up when you place your order go to the order page and select product first by clicking here . Please keep in mind that that all orders come out of our warehouse in Tampa, Florida 33610 when estimating UPS shipping time.
To view the shipping cost for your specific order; fill in your shipping information, select your shipping method and press "continue". (International orders most choose ground). The shipping cost will be displayed along with the cost of the product before you process your order. You can go back and change your selection if need be.
Can you ship USPS instead of UPS on orders?
We will ship USPS on out of the country orders only. Since we cannot get insurance for out of country orders, you must e-mail us separately agreeing to waive insurance and take full responsibility once the material leaves are Warehouse. Place your order on the website and then e-mail us agreeing to the above and we will refund the difference in UPS postage back to your card and ship USPS as requested.
We will not ship to a PO Box.
Please be sure to include a street address to ship your product! Avoid delays, make sure you provide accurate address information!
If the product is returned for a refund shipping is not refunded.